Zoom unleashes AI Companion for enhanced meetings, team chat & privacy—all free for paid users

In a digital era marked by rapid advancements in artificial intelligence, Zoom Video Communications, Inc. has made a significant announcement that is set to redefine the way we collaborate and work.

Zoom AI Companion, previously known as Zoom IQ, the company's generative AI digital assistant, is now a complimentary feature for customers with paid Zoom user accounts.This move underscores Zoom's unwavering commitment to providing a seamless platform for human connection, elevating productivity, enhancing skills, and boosting team effectiveness.

Starting this autumn, Zoom is set to considerably broaden its generative AI offerings across its platform by introducing AI Companion, and this valuable addition will come at no extra expense for paid Zoom user accounts.

How can Zoom AI Companion benefit?

Zoom AI Companion is set to become an integral part of the Zoom platform, promising a multitude of benefits for users across various functionalities. This powerful, real-time digital assistant will revolutionise the Zoom experience in the following ways:

Meeting enhancement

- Faster meeting review: Users can watch meeting recordings more efficiently through highlights and smart chapters.

- Meeting answers: Attendees can discreetly submit questions via AI Companion to receive AI-generated answers during meetings, ensuring smooth catch-up without disrupting the flow.

- Automated meeting summaries: Hosts can receive automated meeting summaries to share with attendees and those unable to attend, enabling asynchronous collaboration.

Team chat simplification

- Context-based messaging: AI Companion helps users draft messages based on chat thread context, saving time composing replies.

- Chat summarisation: Users can catch up on lengthy chat threads through generative AI summarisation. Whiteboard assistance

- Idea generation: AI Companion assists Zoom Whiteboard users with generating and categorising ideas.

- Image generation: Users will soon be able to use whiteboard content to generate images and populate templates. Zoom mail support

- Draft suggestions: Zoom Mail users can expect draft email suggestions.

- Meeting summaries: Users can add meeting summaries to Zoom Notes and summarise SMS threads and calls with Zoom Phone.

Conversational interface

- Contextual assistance: Users can interact with AI Companion to find project updates, ask real-time questions during meetings, and even summarise meetings.

- Third-party integration: AI Companion will access information from meetings, chats, whiteboards, emails, documents, and select third-party apps to provide updates and assistance.

Privacy & control

- Security: Zoom prioritises user privacy by not using customer content to train AI models. Users have control over enabling AI Companion features for their accounts.

A new era of collaboration

Smita Hashim, Chief Product Officer at Zoom, expressed the company's commitment to providing tangible AI-driven products while maintaining industry-leading privacy standards. This innovative approach empowers businesses and individuals to leverage the benefits of generative AI in their day-to-day work.

With AI Companion, Zoom is ushering in a new era of seamless and efficient collaboration. Users will access its capabilities through existing workflows in Zoom Meetings, Zoom Team Chat, and Zoom Whiteboard, making tasks such as meeting summaries and chat composition effortless.