AI to crack down on speeding drivers: Kent County council embraces new technology to detect violations
Kent County Council has decided to use AI technology to catch speeding motorists , find crumbling roads, and also identify homeless residents.
artificial intelligence
Highlights
- ServiceNow Chatbot to streamline public queries and assist staff with IT and HR inquiries for Kent County Council
- AI is the best way to understand and reach out to serve the population better, according to the council leader
Kent County Council of United Kingdom, which is responsible for certain services like education, highways, and social care, has decided to use artificial intelligence (AI) to catch speeding motorists. Which has been officially revealed by policy papers.
The council also has thoughts about applying this technology to finding broken roads and identifying people who are vulnerable and do not have proper residence to stay basically homeless.
The council leader, Roger Gough, started to use AI basically because of the growth of these technologies, which, according to him, can serve the population much better and understand the queries coming from various agendas in a proper way.
It was the Annual Meeting of Kent County Council today and I had the chance to question the cabinet member for highways and transport about the use of technology to assist and improve with the monitoring and maintenance of our road network (1/3) pic.twitter.com/hvse8Uksu1
— Neil Baker (@NeilBakerTweets) May 25, 2023
Council’s document statement
The technology can be used to help people get more familiar with their surrounding areas and help those who are living independently to update the council on noticing or catching speeding motorists according to what is mentioned in the policy papers.
The technology can help update people who are unaware of the new speed limits so further action can be taken, according to the council document statement.
ServiceNow chatbot for queries
The council has also said that they will provide chatbots who will help out with queries and questions about these new system updates and technology.
The staff will be directed by these chatbots to a human advisor if they are unable to assist anyone, as stated in the papers.
Drones have also been asked to carry out inspections to look out for vegetation, water power, and roadside problems without using human staff.
Financial implications
Councillor Antony Hook appreciated the AI document but asked for a younger generation of staff so that they could give more suggestions, which, according to him, could contribute to a “consortium of bright ideas”.
The document states that if AI technology is used for the development of these individual council projects, then surely they are going to have cost implications that will be built into there project plans and respective business cases.
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